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Shipping Policy

Last updated: July 30, 2026

TopView Photography Aruba ships photography equipment and accessories across the continental United States. Because our catalog spans lightweight accessories (filters, straps, memory cards) and bulkier studio equipment (tripods, lighting kits, backdrop stands), handling and transit times vary by item.

Processing Time

Orders are processed and dispatched within 1 business day of purchase, Monday through Friday, excluding holidays. Orders placed after 2:00 PM PST are processed the following business day.

Shipping Rates & Delivery

We currently offer free standard shipping on every order shipped within the United States. Estimated delivery times:

  • Standard accessories (filters, straps, memory cards, cleaning kits, chargers): 3–5 business days
  • Tripods, monopods, and camera bags: 4–6 business days
  • Studio lighting and backdrop stands: 5–8 business days due to freight-class carrier handling for larger, boxed equipment

Packaging & Handling

Optics, lenses, and filters ship in reinforced, cushioned packaging designed to prevent shock damage in transit. Larger equipment such as light stands and backdrop kits ship in original manufacturer boxing with additional corner protection.

Order Tracking

You will receive a tracking number by email as soon as your order ships. Please allow up to 24 hours for tracking information to update with the carrier.

Shipping Restrictions

We currently ship within the United States only. We do not ship to P.O. boxes for items over 15 lbs (including tripods, backdrop stands, and multi-piece lighting kits), as these require a signature-capable delivery address.

Damaged or Lost Shipments

If your order arrives visibly damaged, photograph the packaging and contents before opening further, and contact us at info@topviewphotographyaruba.com within 48 hours of delivery. We will arrange a free replacement or full refund. If tracking shows your order as delivered but you have not received it, contact us within 7 days so we can file a carrier claim on your behalf.

Questions

Reach our support team at info@topviewphotographyaruba.com or +1 (818) 347-2270 for any shipping questions before or after you order.